Category Archives: Marketing

Learn what you can do to obtain more customers and expand your client base.

Finding new Clients for your Collection Agency

Kaulkin Ginsberg & Inside ARM have started a new feature on their website called “Ask the Expert“. Ask the Experts is an interactive section where readers can ask direct questions to the experts at Kaulkin Ginsberg, the leading strategic advisors … Continue reading

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Posted in Ask Michelle, Customer Service, linkedin, Marketing, Networking, New Technology, Social Networks, Starting a Collection Agency, Training | Tagged , , , , , , | Leave a comment

Setting Credit Limits

You have your signed credit applications, you are having your customers fill them out and checking references. Now your stuck. How do you decide how much credit to extend or if you should extend credit to this person? There are … Continue reading

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Posted in Business Credit, Checking credit, Collection Tools, Credit Policy Questions, Credit reports, Excuses, FAQ's, Foreclosure, Marketing | Tagged , , , , | Leave a comment

How do I get clients for my collection agency?

Dear Michelle, I was directed to you as a result of looking for ways and steps to start my own collection agency.  I currently live in a city where there is ample opportunity to start someting like this.  I have … Continue reading

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Posted in Ask Michelle, FAQ's, Marketing, Purchasing Debt, Starting a Collection Agency | Tagged , , , , | 5 Comments

Starting a collection agency, strategic planning

Having plans for your collection agency is crucial, business plans, marketing plans, financial plans and strategic planning will help you will all of this. Your strategic plan could be part of your marketing or business plan.  Having a strategic plan … Continue reading

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Posted in Ask Michelle, collection agencies, FAQ's, Marketing, Starting a Collection Agency | Tagged , , , , , , , | Leave a comment

Starting a collection agency – Networking

Now that you have your collection agency name, your are registered with the state, you have your accounts, marketing materials and are ready for clients – part of your marketing plan should include some networking, online and offline. Network with … Continue reading

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Posted in Ask Michelle, FAQ's, linkedin, Marketing, Networking, Professional Associations, Social Networks, Starting a Collection Agency, The Life of a Bill Collector | Tagged , , , , , , , , | Leave a comment

Starting a collection agency – the marketing plan

As with every business your collection agency needs a marketing plan in order for you to gain clients and grow your business.  If you cannot write your own marketing plan, hire someone to do it for you.  I have written … Continue reading

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Posted in Ask Michelle, Books, FAQ's, Know your Debtors, Marketing, Medical Collections, Networking, Professional Associations, Starting a Collection Agency, Website Promotion, Working from Home | Tagged , , , , , , | Leave a comment

Starting a collection agency – business cards, logo, website & more

Now that you have a name for your collection agency and a mailing address and bank accounts, you are ready to have your business cards, letterhead and any other marketing materials you want printed up. Include your collection agency name, … Continue reading

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Posted in Ask Michelle, Education, FAQ's, Marketing, Starting a Collection Agency, Working from Home | Tagged , , , , , , , , | Leave a comment

Starting a collection agency – choosing a name

As you start the process of starting your own debt collection agency you have to come up with a name and then register that with the state where your offices will be located. You have already made a list of … Continue reading

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Posted in Ask Michelle, collection agencies, FAQ's, Marketing, Starting a Collection Agency, Working at a Collection Agency, Working from Home | Tagged , , , , , | Leave a comment

Are you Starting a Collection Agency?

Starting a collection agency in our economy is a challenge, and everyone has questions.  I am on the phone every day with folks asking me how to start their own collection agency. For those of you with questions about opening … Continue reading

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Posted in About Michelle Dunn, Ask Michelle, Books, collection agencies, Collection Calls, Collection Letters, Collection Tools, Debt Collection in the News, Education, Fair Debt Collection Practices Act, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Heard on the Street..., Honesty & Integrity, Industry Trade Publications, Laws, Legislation, Licensing, Marketing, Online Collection Techniques, Scripts, Skip Tracing, Software, Starting a Collection Agency, The Life of a Bill Collector, Training, Working at a Collection Agency, Working from Home | Tagged , , , , , , , , , | Leave a comment

Collection Agency Marketing

I am on the phone consulting with clients every day, today I wanted to write about a topic that people ask me about every day.  I am always surprised at how many folks start a business or a collection agency … Continue reading

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Posted in Ask Michelle, collection agencies, FAQ's, Marketing, Networking, Starting a Collection Agency, The Life of a Bill Collector | Tagged , , , , , , , , , , , | Leave a comment