Category Archives: Networking

Finding new Clients for your Collection Agency

Kaulkin Ginsberg & Inside ARM have started a new feature on their website called “Ask the Expert“. Ask the Experts is an interactive section where readers can ask direct questions to the experts at Kaulkin Ginsberg, the leading strategic advisors … Continue reading

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Posted in Ask Michelle, Customer Service, linkedin, Marketing, Networking, New Technology, Social Networks, Starting a Collection Agency, Training | Tagged , , , , , , | Leave a comment

Biggest Credit and Collection Mistakes

The biggest mistake business owners make when extending credit is not checking credit or extending credit blindly to anyone who walks in the door. Another big mistake business owners make with credit & collections is not staying up to date … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Business Credit, Collections for Creditors, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Networking | Tagged , , , | Leave a comment

Top 5 Tips for Starting a Collection Agency

One of the newer members of my Credit & Collections Association asked the group for tips or help with starting a new collection agency.  John Fahrlender from Greenberg,Grant & Richards and a member of my association had some great tips … Continue reading

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Posted in collection agencies, Education, Fair Debt Collection Practices Act, FAQ's, Licensing, linkedin, Networking, Professional Associations, Software, Starting a Collection Agency, The Life of a Bill Collector, Working at a Collection Agency, Working from Home | Tagged , , , , , , | 1 Comment

Starting a Collection Agency?

I wanted to remind anyone looking for more information on starting a collection agency that I have a podcast titled Starting a Collection Agency.  It can be very helpful to you if you are just starting out and have questions, … Continue reading

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Posted in Debt Collection in the News, FAQ's, Networking, New Technology, Paying Collectors, Professional Associations, Purchasing Debt, Starting a Collection Agency, The Life of a Bill Collector, Training, Working at a Collection Agency, Working from Home | Tagged , , , | Leave a comment

Starting a collection agency – Networking

Now that you have your collection agency name, your are registered with the state, you have your accounts, marketing materials and are ready for clients – part of your marketing plan should include some networking, online and offline. Network with … Continue reading

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Posted in Ask Michelle, FAQ's, linkedin, Marketing, Networking, Professional Associations, Social Networks, Starting a Collection Agency, The Life of a Bill Collector | Tagged , , , , , , , , | Leave a comment

Starting a collection agency – the marketing plan

As with every business your collection agency needs a marketing plan in order for you to gain clients and grow your business.  If you cannot write your own marketing plan, hire someone to do it for you.  I have written … Continue reading

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Posted in Ask Michelle, Books, FAQ's, Know your Debtors, Marketing, Medical Collections, Networking, Professional Associations, Starting a Collection Agency, Website Promotion, Working from Home | Tagged , , , , , , | Leave a comment

Collection Agency Marketing

I am on the phone consulting with clients every day, today I wanted to write about a topic that people ask me about every day.  I am always surprised at how many folks start a business or a collection agency … Continue reading

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Posted in Ask Michelle, collection agencies, FAQ's, Marketing, Networking, Starting a Collection Agency, The Life of a Bill Collector | Tagged , , , , , , , , , , , | Leave a comment

What is your criteria when hiring credit and debt collection personnel?

How do you hire debt collectors or credit department personnel?  A Canadian-based company has created an assessment that provides an immediate report on how well the personality of a candidate will fit the needs of a professional in accounts receivable. … Continue reading

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Posted in Customer Service, Dealing with debt collectors, Economic Crisis, Education, FAQ's, Honesty & Integrity, Networking, New Technology, Paying Collectors, The Life of a Bill Collector, Training, Uncategorized | Tagged , , , , , | Leave a comment

What is a Law List and why do I need one?

Law Lists are a great resource for collection agencies, and one that I don’t find many agencies take advantage of.  When I first started my agency I had never used a Law List before, and wasn’t sure what purpose it … Continue reading

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Posted in Collection Tools, Court Judgments, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Networking, Professional Associations, Starting a Collection Agency | Tagged , , , , , , , , | Leave a comment

Starting a Collection Agency, what you need to know

Why do you want to start a collection agency? Are you a bill collector? Think about the reasons why you want to start a collection agency for a minute.  I never planned to be a bill collector; I fell into … Continue reading

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Posted in Ask Michelle, collection agencies, Fair Debt Collection Practices Act, Marketing, Networking, Starting a Collection Agency, The Life of a Bill Collector, Working at a Collection Agency, Working from Home | Tagged , , , , | 1 Comment