Category Archives: Paying Collectors

Starting a Collection Agency?

I wanted to remind anyone looking for more information on starting a collection agency that I have a podcast titled Starting a Collection Agency.  It can be very helpful to you if you are just starting out and have questions, … Continue reading

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Posted in Debt Collection in the News, FAQ's, Networking, New Technology, Paying Collectors, Professional Associations, Purchasing Debt, Starting a Collection Agency, The Life of a Bill Collector, Training, Working at a Collection Agency, Working from Home | Tagged , , , | Leave a comment

What to look for when hiring a debt collector

When you are hiring bill collectors there are some traits and/or skills you will want to look for.  Being a bill collector is a hard job and special qualities are needed. Anyone you are considering hiring as a debt collector … Continue reading

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Posted in Ask Michelle, Business Credit, Collections for Creditors, Collections for Landlords, Customer Service, Dealing with debt collectors, Education, FAQ's, Helping Debtors, Honesty & Integrity, linkedin, Paying Collectors, The Life of a Bill Collector, Training | Tagged , , , , | Leave a comment

What is your criteria when hiring credit and debt collection personnel?

How do you hire debt collectors or credit department personnel?  A Canadian-based company has created an assessment that provides an immediate report on how well the personality of a candidate will fit the needs of a professional in accounts receivable. … Continue reading

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Posted in Customer Service, Dealing with debt collectors, Economic Crisis, Education, FAQ's, Honesty & Integrity, Networking, New Technology, Paying Collectors, The Life of a Bill Collector, Training, Uncategorized | Tagged , , , , , | Leave a comment

Jump Start your Collection Efforts in 2013 for FREE!

Happy new year and welcome to 2013!  As a collection professional you know how important it is to stay educated and have streamlined procedures in place in order to limit credit risk and get paid on time. I am happy … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Books, Business Credit, Checking credit, Choosing a Collection Agency, Credit Policy Questions, Credit Reporting, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Laws, Licensing, Paying Collectors, Payment Plans, Telephone Collection Tactics, The Life of a Bill Collector, Training | Tagged , , , , | Leave a comment

Medical Debt: Adding Insult to Injury

Consumers Digest recently published an article that they interviewed quite a few experts for (I was one of them) and I wanted to share the article but also point out a couple of things I found in the article. The … Continue reading

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Posted in collection agencies, Dealing with debt collectors, Debt Collection in the News, Fair Debt Collection Practices Act, FAQ's, Laws, Medical Collections, Paying Collectors, Payment Plans | Tagged , , , , , , , | Leave a comment

Understanding Collection Agencies

Many people think collection agencies are out there just trying to make a buck at a consumers expense.  A Collection agency is a service business, just like a dry cleaner.  A business hires a collection agency when they don’t get … Continue reading

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Posted in collection agencies, Collection Tools, Credit Crisis, Dealing with debt collectors, Economic Crisis, Paying Collectors | Tagged , , , | Leave a comment

Keeping Collectors in a Bad Economy

How can you keep good collectors motivated and happy doing a job that is not always a happy, stressfree job? Some tips to keep your collectors enthused and motivated about their jobs: Offer incentives. Offer Free Training. Give them public … Continue reading

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Posted in Economic Crisis, FAQ's, Paying Collectors, Working at a Collection Agency | 1 Comment

Keeping Collectors

The #1 thing every agency owner or business owner knows is that good employees are your most valued asset. When it comes to collectors, it is even harder to keep, good, qualified and effective collectors on board. There are some … Continue reading

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Posted in Education, Paying Collectors, Starting a Collection Agency, Working at a Collection Agency | Leave a comment

Paying Collectors

I recently did some research on how debt collectors get paid. Some agencies pay an hourly rate, while others pay only commission and still others offer both. Here is a snapshot of what I have found: One collection agency is … Continue reading

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Posted in Paying Collectors, The Life of a Bill Collector | Leave a comment