Category Archives: Working at a Collection Agency

Business to Business Collection Agency

Michelle, We are getting ready to roll out a B2B Collection agency and have some questions: Do we need any licensing if no consumer collections? Yes, if the state you are in or the states you are collecting in require … Continue reading

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Posted in Business Credit, collection agencies, Compliance, Fair Debt Collection Practices Act, FAQ's, Licensing, linkedin, Professional Associations, Social Networks, Starting a Collection Agency, Working at a Collection Agency | Tagged , , , , | Leave a comment

Top 5 Tips for Starting a Collection Agency

One of the newer members of my Credit & Collections Association asked the group for tips or help with starting a new collection agency.  John Fahrlender from Greenberg,Grant & Richards and a member of my association had some great tips … Continue reading

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Posted in collection agencies, Education, Fair Debt Collection Practices Act, FAQ's, Licensing, linkedin, Networking, Professional Associations, Software, Starting a Collection Agency, The Life of a Bill Collector, Working at a Collection Agency, Working from Home | Tagged , , , , , , | 1 Comment

Starting a Collection Agency?

I wanted to remind anyone looking for more information on starting a collection agency that I have a podcast titled Starting a Collection Agency.  It can be very helpful to you if you are just starting out and have questions, … Continue reading

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Posted in Debt Collection in the News, FAQ's, Networking, New Technology, Paying Collectors, Professional Associations, Purchasing Debt, Starting a Collection Agency, The Life of a Bill Collector, Training, Working at a Collection Agency, Working from Home | Tagged , , , | Leave a comment

“Bad Paper” by Jake Halpern

Thank you to Jake Halpern for sending me a copy of his newest book, “Bad Paper” to read and review.  Having worked in the credit and debt collection industry for over 27 years, I looked forward to reading a book … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Books, Business Credit, collection agencies, Collection Calls, Collection Letters, Compliance, Credit Crisis, Dealing with debt collectors, Debt Collection in the News, Economic Crisis, Education, Fair Debt Collection Practices Act, FAQ's, Honesty & Integrity, Laws, Legislation, Telephone Collection Tactics, The Life of a Bill Collector, Working at a Collection Agency | Tagged , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Starting a collection agency – education

Read as much as possible about debt collection, what is going on in the industry, new trends and anything to do with credit and debt collection.  Attend industry trade events, network locally and online, ask questions and stay up to … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Books, Collection Tools, Education, FAQ's, Industry Trade Publications, Professional Associations, Starting a Collection Agency, The Life of a Bill Collector, Training, Working at a Collection Agency | Tagged , , , , , , , , | Leave a comment

Starting a collection agency – Skip tracing

Now that you have been working on your marketing plan and gaining new clients, you may receive some accounts that need to be skip traced.  Research skip tracing options and training online, ask questions in the discussion groups and get … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Customer Service, FAQ's, Skip Tracing, Social Networks, Starting a Collection Agency, The Life of a Bill Collector, Training, Working at a Collection Agency, Working from Home | Tagged , , , , , , , | Leave a comment

Starting a collection agency – choosing a name

As you start the process of starting your own debt collection agency you have to come up with a name and then register that with the state where your offices will be located. You have already made a list of … Continue reading

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Posted in Ask Michelle, collection agencies, FAQ's, Marketing, Starting a Collection Agency, Working at a Collection Agency, Working from Home | Tagged , , , , , | Leave a comment

Starting a collection agency research

I have been doing so much consulting with folks who are starting their own collection agencies that I wanted to start sharing some of the questions and topics we talk about here on my blog.  I figure if one person … Continue reading

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Posted in Accounts Receivable Outsourcing, Ask Michelle, Books, collection agencies, Credit Reporting, Education, FAQ's, Industry Trade Publications, Social Networks, Starting a Collection Agency, The Life of a Bill Collector, Training, Working at a Collection Agency, Working from Home | Tagged , , , , , | Leave a comment

Are you Starting a Collection Agency?

Starting a collection agency in our economy is a challenge, and everyone has questions.  I am on the phone every day with folks asking me how to start their own collection agency. For those of you with questions about opening … Continue reading

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Posted in About Michelle Dunn, Ask Michelle, Books, collection agencies, Collection Calls, Collection Letters, Collection Tools, Debt Collection in the News, Education, Fair Debt Collection Practices Act, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Heard on the Street..., Honesty & Integrity, Industry Trade Publications, Laws, Legislation, Licensing, Marketing, Online Collection Techniques, Scripts, Skip Tracing, Software, Starting a Collection Agency, The Life of a Bill Collector, Training, Working at a Collection Agency, Working from Home | Tagged , , , , , , , , , | Leave a comment

15 questions to ask yourself before starting a collection agency

Welcome to the collection industry. This industry above all others is a fast-paced, challenging industry full of obstacles and risks, but it can also be an industry full of rewards if approached correctly. If you think this type of work … Continue reading

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Posted in Being a Great Collector, collection agencies, FAQ's, Know your Debtors, Marketing, Starting a Collection Agency, The Life of a Bill Collector, Working at a Collection Agency | Tagged , , , , , | Leave a comment