Monthly Archives: March 2008

State Laws for Debt Collectors – NEW! Special Report

I am so happy to finally have this report available to you, so I can get back to some other projects! Once the news leaked that I was compiling this information – my phone has been ringing off the hook … Continue reading

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Posted in About Credit & Collections Association, Being a Great Collector, Fair Debt Collection Practices Act, Purchasing Debt | Leave a comment

Is Debt a Four-Letter Word?

ABC News did a story in January 2007 about Debt and why some Americans Need to Learn to Pay up. Even though this is old news, I wanted to bring it to your attention because it is one of the … Continue reading

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Posted in Debt Collection in the News | 4 Comments

Top 10 Tips for Giving Constructive Criticism

When you are dealing with training collectors and making sure they are doing their job correctly and within the law it can be tough. When you have to give criticism, it can be tougher and you must always make your … Continue reading

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Posted in Education, Training | Leave a comment

Can your law firm “Legally” collect debts?

There are some things attorneys must be aware of when they decide to purchase debt to litigate on or try to collect on in any way. All attorneys in all states must abide by the Fair Debt Collection Practices Act … Continue reading

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Posted in Education, Fair Debt Collection Practices Act, FAQ's, Purchasing Debt | Leave a comment

No Pot 'O Gold at the End of the Rainbow on this Saint Patrick's Day

“Bear Stearns buyout: $2 a share”, “J.P. Morgan Rescues Bear Stearns”, “Fed steps in to ease global markets”, “Sunday Surprise Fed steps into credit crisis” “City prepares to tighten the spending belt“. These are just some of the headlines of … Continue reading

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Posted in Credit Crisis, Debt Collection in the News, Recession | Leave a comment

Benefits of Being a member of a Publicized Trade Association

Most industries have some type of trade association and that association helps gain publicity for that industry. For example, the Klu Klux Klan has a department that informs the media of its activities in the form of publicity, as do … Continue reading

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Posted in About Credit & Collections Association, Networking, Professional Associations | Leave a comment

A debt collectors response to the New York Times article "Debt Collectors try to put on a Friendlier Face"

I have had many people email me about this article that was on the front page of the New York Times, and wanted to post a fellow debt collectors response to the article. Donna Vestre is a valued member of … Continue reading

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Posted in Debt Collection in the News | 1 Comment

How you can Improve your Credit

I went to NY a couple of weeks ago to tape a segment for “Women for Hire” TV and it is now live on their website. Women for Hire TV is a place where people share video advice, can research … Continue reading

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Posted in About Michelle Dunn, Credit Crisis, Customer Service, Education, FAQ's, Helping Debtors, Improve Your Credit, Recession | 1 Comment

“Debt Collectors Try to Put on a Friendlier Face”

Yesterday on the front page of the New York Times, was an article titled “Debt Collectors Try to Put on a Friendlier Face”. I was quite disturbed by this headline and the article and wrote a letter to the editor … Continue reading

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Posted in About Credit & Collections Association, Credit Crisis, Debt Collection in the News, Honesty & Integrity, Professional Associations, Recession | 6 Comments

Do you have Fair Debt Collection Practices Act Questions?

Although the FDCPA offers broad protection to consumers or debtors, many agencies try to follow this law while also doing their job, collecting more money. What are your most common questions in regards tot his act? Post your questions here … Continue reading

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Posted in Fair Debt Collection Practices Act, FAQ's, Honesty & Integrity, Training | 1 Comment