Monthly Archives: April 2008

A job in debt? You owe it to yourself

Helping distressed people sort out the state of their finances can be rewarding according to Caroline Roberts. Her article points out that personal debt is at record levels and things can only get worse. Doing debt collection work is like … Continue reading

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Posted in Being a Great Collector, Debt Collection in the News, Helping Debtors, Starting a Collection Agency | Leave a comment

Debt Collection in the News!

Debt collection has really been in the news lately, with stories about “bad” bill collectors, debt collection being outsourced to India, and debt collectors acting out like “dogs“! Some comments heard on the Credit & Collections discussion group include: “Has … Continue reading

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Debt Collection done from India Appeals to U.S. Agencies

Today’s NY Times reports that debt collection agencies are outsourcing their collectors in India. According to J. Brandon Black, the chief executive of the Encore Capital Group, a debt collection company based in San Diego, India is his company’s largest … Continue reading

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Posted in Credit Crisis, Customer Service, Debt Collection in the News | 2 Comments

Bad Times Are Good for Debt Collectors

According to Business Week, the debt collection industry is poised to prosper amid rising levels of bad debt and a souring economy. What do you think about this statement? Are you finding that you are prospering or heading in that … Continue reading

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Posted in Credit Crisis, Debt Collection in the News, Recession | Leave a comment

Class of '08 Scrambles for Jobs

As my oldest son graduates from college and my younger son graduates from high school this year, I read in the Wall Street Journal on Tuesday an article titled “For Class of ’08 a Scramble for Jobs. This article explains … Continue reading

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Posted in About Michelle Dunn, Credit Crisis, Recession | Leave a comment

What is a Collection Agency and can I make Money Doing this?

What is the main difference between first-party and third-party debt collectors? Third-party collectors are directly regulated by the Fair Debt Collection Practices Act (FDCPA), which is enforced and administered by the Federal Trade Commission (FTC). The FDCPA sets forth guidelines … Continue reading

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Posted in FAQ's, Starting a Collection Agency | Leave a comment

New Book Reveals How to Make Money Collecting Money

Over 20 years of experience contributes to the third edition of Michelle Dunn’s award winning and best selling book, Starting a Collection Agency, How to make money collecting money. Debt collectors are a vital part of the American economy especially … Continue reading

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Posted in About Michelle Dunn, Education, Starting a Collection Agency | 2 Comments