Monthly Archives: November 2008

How to Choose a Collection Agency Part 2

Consider the following qualifications and credentials when choosing a collection service: Is the agency a member of a National Trade Association? Membership is an indication of professional integrity. Does the agency belong to a local Chamber of Commerce or Rotary … Continue reading

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Posted in Collections for Creditors, Credit Crisis, Credit Policy Questions, Economic Crisis | Leave a comment

Increasing Profitability for your Agency

Today’s guest post is written by Bill Gray, who has 10 years of experience in the debt collection industry. As vice president of receivables management sales at First Data, Gray is responsible for sales and marketing strategy for the receivables … Continue reading

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Posted in Being a Great Collector, Guest Blogger! | Leave a comment

Creating relevance

Rick Petry wrote a great piece in the latest issue of Electronic Retailer (November 2008) titled, Membership has Its Privileges – and Responsobilities. I am always looking for ways to make my Credit & Collections Association better and more valuable … Continue reading

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Posted in About Credit & Collections Association, Education, Professional Associations | Leave a comment

How do I Learn Skip Tracing?

Today’s post is contributed by Charles Vander Perren, President of Sea Breeze Investigations. Located in Oregon, with licensed and experienced investigators, they pride themselves on their strong ethics, professionalism and honesty. I think we can learn a lot from Charles’ … Continue reading

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Posted in Guest Blogger!, Member Spotlight, Skip Tracing | Leave a comment

Top Tips to Stress Less during a Recession

Tighten or update and keep on top of your credit policy: now is not the time to extend credit blindly, and it is the time to collect from any customers that owe you money.

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Posted in Credit Crisis, Economic Crisis, Recession | Leave a comment

Protect yourself from Identity Theft

Identity Theft is America’s fastest growing type of robbery.  Many scams are internet related, such as utilizing online auctions, fake money orders, emails from another country, letters through the postal service telling you that you have won a lottery or … Continue reading

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Posted in Ask Michelle, Identity Theft, Red Flag Rules | Leave a comment

Collecting during a Crisis

Being a bill collector is hard enough, but collecting in difficult times is even harder.  People are laid off, out of a job completely, might be getting unemployment, have lost their homes, are living with family or friends or in … Continue reading

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Posted in Credit Crisis, Economic Crisis, Foreclosure, Helping Debtors, Recession, The Life of a Bill Collector | Leave a comment

Top Tips to Stress Less during a Recession

Offer Outstanding customer service: To keep your customers you want to give them more than what they pay for. Keep your customers happy and they will stay with you.

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Posted in Credit Crisis, Economic Crisis, Recession | Leave a comment

Top Tips to Stress Less during a Recession

Follow up on any new leads and all old leads: Call them and see if they have a need for anything you offer. buy abilify online acai accutane reviews aciphex drugs purchase acomplia actonel order online shipping cheap actos no … Continue reading

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Posted in Credit Crisis, Economic Crisis, Recession | Leave a comment

Debt Collectors facing Tough Times

Debt collection agencies are reporting some big losses, according to The Wall Street Journal. One agency owned by Chase lost $15 million in the last 90 days because their level of collections has dropped. People are tapped out. The Wall … Continue reading

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Posted in Being a Great Collector, Complaints, Credit Crisis, Debt Collection in the News, Economic Crisis, Recession | Leave a comment