Monthly Archives: December 2008

Goals for 2009

On this last day of 2008, I want to wish all my readers and association members a happy and safe new year. I am looking forward to 2009 and think there will be big changes in our industry this year. … Continue reading

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Posted in About Michelle Dunn, Random posts | Leave a comment

Outstanding Women in Business

Michelle Dunn selected for New Hampshire Business Review 2009 Outstanding Women in Business Award Michelle Dunn has once again been nominated for a New Hampshire Business Review 2009 Outstanding Women in Business Award. This award acknowledges Michelle’s accomplishments in New … Continue reading

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Finding Money to Pay Debts

As a bill collector it is your job to help offer solutions to the debtors you call that need to pay a debt.  What solutions do you offer the debtors you talk to every day? Some helpful ways you can … Continue reading

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Posted in Being a Great Collector, Credit Crisis, Economic Crisis, Helping Debtors, Recession | Leave a comment

Do you need help during this tough economy?

As a business owner in this tough economy, what questions are you looking for answers on? Do you need help getting paid? Maybe you need help screening new accounts? Post your questions here and I will answer them with a … Continue reading

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Posted in Collections for Creditors, Credit Crisis, Credit Policy Questions, Economic Crisis, FAQ's, Recession | Leave a comment

Sample Collection letter

I recently had the opportunity to provide an article and a sample collection letter for About.com who specializes in providing quality information for businesses.  If you have customers that are past due and you need a letter to send them … Continue reading

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Posted in Collection Letters, Collection Tools, Collections for Creditors | 2 Comments

Establishing Credit for your Business

Anyone starting a new business wants to know how to establish credit in their businesses name so that they are not personally responsible.  Especially now when we are in a recession. A member of my Credit & Collections group shared … Continue reading

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Posted in Business Credit, Credit Crisis, Economic Crisis, Recession | Leave a comment

How to comply with Red Flag Rules – Part 2

If you have signed credit applications, personal guarantees, or any paperwork with personal information for your customers, keep it under lock and key. This can include invoices, receipts or statements. Take stock of what personal information you have in your … Continue reading

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Posted in Compliance, FAQ's, Identity Theft, Red Flag Rules | Leave a comment

How to comply with Red Flag Rules – Part 1

The FTC estimates that as many as 9 million Americans have their identities stolen each year, leading to over $56.6 billion in costs. According to the Better Business Bureau, the average amount lost to fraud per case has increased from … Continue reading

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Posted in Compliance, FAQ's, Identity Theft, Red Flag Rules | Leave a comment

Just what are the "Red Flags"?

Just what are the “Red Flags”? According to the FTC’s final rule, the red flags can be but are not limited to: Alerts, notifications or warnings from a consumer credit reporting agency. Suspicious documents, such as those that may appear … Continue reading

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Posted in Compliance, FAQ's, Identity Theft, Red Flag Rules | Leave a comment

How the Red Flag Rules Impact your Business

The Red Flag Rules are rules that apply to financial institutions and creditors who offer or maintain one or more covered accounts. The rules specifically mandate that these financial institutions and creditors create and implement identity theft prevention programs to … Continue reading

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Posted in Compliance, FAQ's, Identity Theft, Red Flag Rules | 2 Comments