Monthly Archives: February 2009

What do you want from your Association?

I started my Credit & Collections Association because I could not find what I wanted and needed from other industry associations when I was starting a collection agency.    I wanted to share with you the things that I wanted to … Continue reading

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Posted in About Credit & Collections Association, About Michelle Dunn, Education, Professional Associations | Leave a comment

Which Association is Best for your Agency?

I have done much research on the different associations available to professionals in this industry and wanted to share my findings with you so you can make educated and smart decisions on what you would like to join and where … Continue reading

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Posted in About Credit & Collections Association, Networking, Professional Associations | Leave a comment

Michelle Dunn's Credit & Collections Association, LLC

I just wanted to take a moment this morning to reflect on my Credit & Collections Association.  I started this association in 1998, complete with a discussion group, website and resources. I started it with myself as the only member … Continue reading

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Posted in About Credit & Collections Association, About Michelle Dunn, Economic Crisis, Professional Associations | Leave a comment

Become the Squeaky Wheel Radio Interview LIVE today!

I am happy to announce that today my radio interview with Don McCauley on the Authors Show is live!  Please take a moment to listen to how you can set up a credit policy for your business using my book. … Continue reading

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Posted in About Michelle Dunn, Books, Checking credit, Credit Policy Questions, Economic Crisis | Leave a comment

Boosting Business in a Recession

What can you do when everyone is suffering with the bad economy to boost your business and the businesses around you?  One good way to boost business is to do some group advertising or get some group publicity. The best … Continue reading

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Posted in Credit Crisis, Economic Crisis, Marketing | Leave a comment

Keeping Clients in a Tough Economy

Let your clients know how much you appreciate them using your agency for their collection work.  During these rough times, clients are having a hard time staying in business, as well as agencies, but you need to let your clients … Continue reading

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Posted in Credit Crisis, Customer Service, Economic Crisis, Marketing, Recession, Working at a Collection Agency | 1 Comment

How to Collect More Money in a Recession

People ask me every day, “How many accounts can one collector work in a day?” Well, this depends on many things, such as the experience the collector has had, the training they have had (if any!), how well they do … Continue reading

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Posted in Ask Michelle, Being a Great Collector, The Life of a Bill Collector, Training, Working at a Collection Agency | Leave a comment

How Identity Thieves get your Social Security Number

Your social security number is confidential until YOU give it out.  You should be VERY careful about giving out your social security number and do not carry your social security card in your wallet.  Identity thieves can get your social … Continue reading

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Posted in Education, Identity Theft | Leave a comment

How to Prevent Identity Theft

Being aware of Identity Theft is the first step towards prevention.  There are simple and easy things you can start doing right away to help prevent identity theft from happening to you.  Once you are aware of the things you … Continue reading

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Posted in Credit Crisis, Education, FAQ's, Identity Theft | Leave a comment

How to Identify Fraudulent Postal Money Orders

With Identity Theft on the rise we all need to be educated on how it happens, what we can do to prevent it and what to do if it happens to us or someone we know. U.S. Postal Money orders … Continue reading

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Posted in Credit Crisis, Economic Crisis, Education, Identity Theft | Leave a comment