Monthly Archives: January 2010

New Skip Trace Waterfall Outsourcing Model

Phoenix, AZ (January 22, 2010) CCS-Adplus, LLC, an accounts receivable and direct marketing information solutions company announces Sourcelure, a new division that brings a unique skip trace outsourcing model and vendor agnostic approach to the debt collection industry. Evaluating, implementing … Continue reading

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Posted in Heard on the Street..., Skip Tracing | Tagged | 3 Comments

Dealing with past due auto payments

Most people have every intention of making good on their auto payments and only end up defaulting because of common circumstances such as a job loss and unemployment is not available to them or it is not enough money for … Continue reading

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Posted in Auto Collections, Checking credit, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Reposession | Tagged , , | Leave a comment

Tips for a Successful Collection Call

Calling past due customers is not fun, you don’t want to do it and they don’t want to hear from you. When you are making collection calls you MUST do the following in order to get paid: Manage the emotional … Continue reading

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Posted in Ask Michelle, FAQ's, Telephone Collection Tactics | Tagged , , | Leave a comment

American Credit & Collections Association Social Network!

Visit American Credit and Collections Association

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Posted in FAQ's | Tagged , , , | Leave a comment

Downfalls of Starting a Collection Agency

Michelle, What would you say are the biggest downfalls for small collection agencies?  What do most agencies lack for them to prosper?  – Thank you, Teresa Teresa, I would say the biggest downfall for any collection agency is not being … Continue reading

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Posted in Ask Michelle, Customer Service, Education, Marketing, Starting a Collection Agency, Training, Working at a Collection Agency | Tagged , , , , | Leave a comment

Out of work?- starting your own agency

Hello Michelle, I have been in credit & collections for 17 years in retail and manufacturing environments and am currently out of work.  I am about to start a collection agency and would not need to borrow any money since … Continue reading

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Posted in Ask Michelle, Starting a Collection Agency | Tagged | Leave a comment

Collecting for Banks

Dear Michelle, I am starting my own collection agency as a sole proprietor right now and am interested in specializing in collecting on accounts for the banking industry.  I have been a collector for 10 years but it is time … Continue reading

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Posted in Ask Michelle, Starting a Collection Agency | Tagged , , | Leave a comment

Keep the Cash Flowing!

The easiest way for a business to make more money without selling more products or gaining new customers is to collect money more efficiently from current customers.  “If you do only one thing to make your cash flow better, do … Continue reading

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Posted in About Michelle Dunn, Books, Collections for Creditors, Collections for Landlords, Credit Policy Questions | Tagged , | Leave a comment

How much can I make?

Michelle, I am an IT professional who may lose my current employment in the near future.  I am interested in starting a debt collection business and want to know how much annual revenue can I expect to make if I … Continue reading

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Posted in FAQ's | Tagged , , | Leave a comment

Re-launching a collection agency

Hi Michelle, I am a banker by profession.  I have been working in the collections field for over 8 years.  Currently, I am a collections supervisor at a leading financial institution.  I started my own collections company some time ago … Continue reading

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Posted in Ask Michelle, Marketing, Networking, Social Networks, Starting a Collection Agency | Tagged , , , | Leave a comment