Monthly Archives: February 2010

Kaulkin Ginsberg’s Virtual Exposition a Success

Attending a virtual expo really appealed to me this year, especially since the economy has hit everyone hard and travel and time are an expense many of us can’t afford.  The best part about the industry’s first virtual exposition was … Continue reading

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Posted in Debt Collection in the News, Economic Crisis, Education, Expo's & Trade Shows, Fair Debt Collection Practices Act, Heard on the Street... | Tagged , , , , , | Leave a comment

Vendors can help Financing

Vendors can help financing story in the Wall Street Journal by EMILY MALTBY – Strong relationships are vital in landing financing. That’s why some small business owners have found luck with a group they already know well—their vendors. Negotiating with … Continue reading

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Posted in Business Credit, Credit Crisis, Debt Collection in the News, Economic Crisis, Heard on the Street..., Recession | Tagged , | Leave a comment

Licensing when Starting a Collection Agency

Michelle, I am looking into opening a collection agency in Buffalo, NY and purchasing portfolio’s of debt to collect.  I am wondering what type of license I need to be able to do this.  I just need to know what … Continue reading

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Posted in FAQ's, Licensing, Starting a Collection Agency | Tagged , | Leave a comment

Creditor? Debtor? Written Off American?

Share your story for a chance to be featured in Jerry Ashton’s upcoming book – Written Off – America and Americans! Jerry has taken on a book project and is looking for your contributions!  His chapters include stories about America … Continue reading

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Posted in Books, Business Credit, Credit Crisis, Debt Collection in the News, Economic Crisis, Education | Tagged , , , | Leave a comment

How's YOUR Credit Control Policy?

I just read a very good post on Joel LeBlanc’s blog Credit Collections & Finance about credit control policies, and how 2010 will be a tough year on the credit front for many businesses. There has been a sharp decline … Continue reading

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Posted in Business Credit, Collections for Creditors, Credit Crisis, Credit Policy Questions, Debt Collection in the News, Economic Crisis, Heard on the Street..., Recession | Tagged , , | Leave a comment

Your Credit Policy is an Asset to your Business – Part 2

Your credit policy is the backbone of your finances, without money you cannot continue to stay in business or grow your business.  The credit policies you have for your company should be integrated with your sales department and distribution so … Continue reading

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Posted in Business Credit, Collections for Creditors, Credit Policy Questions, Getting Paid - Michelle Dunn - Business Finance Columni | Tagged , | Leave a comment

Your Credit Policy is an Asset to your Business – Part 1

Your business has many assets, such as physical items, maybe your building, equipment, items you stock, key employees, your customers and your credit functions.  Many business owners don’t look at their credit functions as an asset, but your credit functions … Continue reading

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Posted in Business Credit, Getting Paid - Michelle Dunn - Business Finance Columni | Tagged , , | Leave a comment

Licensing costs for 3rd party collectors in NH & MA

Hi Michelle, What would be the steps/cost of opening a collection agency that is an LLC and be licensed to collect in NH and MA? I would like for the LLC to be based in NH. I am not asking … Continue reading

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Posted in Ask Michelle, Compliance, Licensing, Starting a Collection Agency | Tagged , , | 1 Comment

Debt collectors want you to know they're here to help. (No, really)

Great article in the Washington Post By Christian Davenport Always tough, the collections business has become even more difficult as the economy staggers and the unemployment rate rises. Business may be booming as the nation’s collective pile of unpaid bills … Continue reading

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Posted in Credit Crisis, Debt Collection in the News, Economic Crisis, Heard on the Street..., Helping Debtors, Recession | Tagged , , | Leave a comment

What traits do you look for when hiring collectors?

Understanding the negotiation process – highly effective bill collectors recognize that negotiations are a process.  It requires an understanding of the billing, credit approval and payment processes. Focusing on a Win-Win situation – Win-win means both parties feel like they … Continue reading

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Posted in Being a Great Collector, FAQ's, Telephone Collection Tactics, Training | Tagged , , | Leave a comment