Monthly Archives: October 2012

Fall Free book Promo – 8 Free books! Don’t miss out

Happy Fall everyone!  To celebrate I am happy to announce that today and tomorrow (11/1-11/2) Thursday and Friday – Eight, yes 8, of my books are absolutely Free! You can download them for yourself, and tell your friends and co-workers … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Books, Business Credit, Checking credit, Choosing a Collection Agency, Collections for Creditors, Collections for Landlords, Education, FAQ's, Heard on the Street..., Helping Debtors, Medical Collections, Starting a Collection Agency, Training, Working at a Collection Agency | Tagged , , , , , , , , , , , , , | Leave a comment

Bill Collectors using Social Media

I give a presentation called Getting Paid using Social Media which is based on my book with the same title.  The Federal Trade Commission contacted me to ask me what the top questions I am asked by collectors in regards … Continue reading

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Posted in Ask Michelle, Compliance, Education, Fair Debt Collection Practices Act, FAQ's, New Technology, Online Collection Techniques | Tagged , , , , | Leave a comment

Advanced Collection Techniques for Experienced Collectors

As a reader of my blog, I would like to invite you to attend a presentation of Advanced Collection Techniques for Experienced Collectors on Tuesday, November 6, 2012 from 1:00-2:00 EST.  The cost is $55.o0 and you can register here and … Continue reading

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Posted in About Michelle Dunn, Ask Michelle, Being a Great Collector, Collections for Creditors, Credit Policy Questions, Education, FAQ's, New Technology, Training | Tagged , , , , , , , , | Leave a comment

Seven Deadly Money Sins – Part 7

Pride:  When you are proud of yourself and what you do as well as your accomplishments, you don’t feel the need to prove anything to anyone by buying things you can’t afford – just to show off. For the collector: … Continue reading

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Posted in Being a Great Collector, Collection Tools, Collections for Creditors, Collections for Landlords, Credit Crisis, Customer Service, Economic Crisis, Know your Debtors, Recession, Telephone Collection Tactics, The Life of a Bill Collector, Training | Tagged , , , , , | Leave a comment

Seven Deadly Money Sins – Part 6

Envy:  Never buy anything on credit to compete with someone else. For the collector: People who borrow money to buy something and then quit their job or lose their job are a common type of debtor when you are a … Continue reading

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Posted in Being a Great Collector, Credit Crisis, Economic Crisis, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Helping Debtors, Know your Debtors, Payment Plans, Recession, The Life of a Bill Collector | Tagged , , , , , , , | Leave a comment

Seven Deadly Money Sins – Part 5

Wrath:  When you avoid debt that you owe and don’t communicate with the creditor or ultimately a collection agency, your feelings of being bothered and contacted by phone and mail cause you to feel anger or frustration at the person … Continue reading

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Posted in Being a Great Collector, Economic Crisis, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Know your Debtors, Recession | Tagged , , , , , | Leave a comment

Seven Deadly Money Sins – Part 4

Sloth:  If you find yourself in debt don’t avoid the bill collector – which is the #1 mistake debtors make – causing themselves more problems, stress and money. For the collector:  If you have a debtor that agrees with you … Continue reading

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Seven Deadly Money Sins – Part 3

Greed:  Competing with the neighbors or co-workers by using credit to buy things you can’t afford AND don’t need. For the collector:  A debtor who brags on Facebook or to you when you call that they don’t have any problems … Continue reading

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Seven Deadly Money Sins – Part 2

Gluttony:  Don’t use credit to purchase more than you need which normally will be more than you can afford. For the collector:  When anyone is approved for a credit account they will normally spend more because they can pay later. … Continue reading

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Posted in Being a Great Collector, Helping Debtors, Know your Debtors, Recession | Tagged , , , , | Leave a comment

Seven Deadly Money Sins, know your debtors – Part 1

In part one of my series Seven Deadly Money Sins, know your debtors, I want to introduce you to the first type of debtor you can run into when making collection calls.  As a business owner, credit manager or collector … Continue reading

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Posted in Being a Great Collector, Education, Excuses, Helping Debtors, Improve Your Credit, Know your Debtors | Tagged , , , , , | Leave a comment