Monthly Archives: January 2013

Telephone Collection call Scripts & How to respond to Excuses

I am happy to announce that Telephone Collection Call Scripts & How to respond to Excuses is now available as an e-book and the paperback is coming soon!  This is a short book that I wrote because making debt collection … Continue reading

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Posted in About Michelle Dunn, Ask Michelle, Being a Great Collector, Books, Collection Calls, Collection Tools, Collections for Creditors, Collections for Landlords, Excuses, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Know your Debtors, Medical Collections, Scripts, Telephone Collection Tactics, The Life of a Bill Collector, Training | Tagged , , , , , , | Leave a comment

Jump Start your Collection Efforts in 2013 for FREE!

Happy new year and welcome to 2013!  As a collection professional you know how important it is to stay educated and have streamlined procedures in place in order to limit credit risk and get paid on time. I am happy … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Books, Business Credit, Checking credit, Choosing a Collection Agency, Credit Policy Questions, Credit Reporting, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Laws, Licensing, Paying Collectors, Payment Plans, Telephone Collection Tactics, The Life of a Bill Collector, Training | Tagged , , , , | Leave a comment

Your Easy Credit Plan for 2013

Business owners want to have a better hold on their finances in 2013 and award winning author, columnist and credit & debt collection expert, Michelle Dunn, has published a short workbook titled, “The Credit Policy Workbook” to help you have … Continue reading

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Posted in Ask Michelle, Books, Business Credit, Checking credit, Collection Tools, Credit Policy Questions, Education, Getting Paid - Michelle Dunn - Business Finance Columni, Industry Trade Publications | Tagged , , , , , , | Leave a comment