Monthly Archives: November 2013

The Ultimate Credit and Collections Handbook

Holiday sale! – The Ultimate Credit & Collections Handbook – the check IS in the mail! with the sealed CD of letters and forms – sells for $29.95 – but for a limited time get your copy for $14.95 which includes … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Books, Business Credit, Collections for Creditors, Collections for Landlords, Credit Policy Questions, Education, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Industry Trade Publications, Training | Tagged , , , , , , , , , , | Leave a comment

15 questions to ask yourself before starting a collection agency

Welcome to the collection industry. This industry above all others is a fast-paced, challenging industry full of obstacles and risks, but it can also be an industry full of rewards if approached correctly. If you think this type of work … Continue reading

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Posted in Being a Great Collector, collection agencies, FAQ's, Know your Debtors, Marketing, Starting a Collection Agency, The Life of a Bill Collector, Working at a Collection Agency | Tagged , , , , , | Leave a comment

Stop shipping orders to customers that owe you money

In my experience as a third party collector, so many of my clients would place accounts with my agency for collection and as I worked the accounts I would find out this client was still shipping product to these customers! … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Business Credit, Collection Calls, Collection Letters, Collections for Creditors, Credit Policy Questions, Customer Service, Economic Crisis, Education, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Know your Debtors, Payment Plans, Recession, Telephone Collection Tactics, Training | Tagged , , , , | Leave a comment