Monthly Archives: May 2014

Skip Tracing resources

Anyone who owns a collection agency knows you use many resources to skip trace debtors.  I wanted to share a list of some skip tracing websites recommended by the Skip Tracing Advisor, Ron Brown. AnyWho AT&T Directory Assistance SuperPages Switchboard … Continue reading

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Posted in Ask Michelle, Being a Great Collector, collection agencies, FAQ's, Know your Debtors, New Technology, Online Collection Techniques, Skip Tracing, The Life of a Bill Collector, Training | Tagged , , , , , , , , , , , , , , , , | Leave a comment

What to look for when hiring a debt collector

When you are hiring bill collectors there are some traits and/or skills you will want to look for.  Being a bill collector is a hard job and special qualities are needed. Anyone you are considering hiring as a debt collector … Continue reading

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Posted in Ask Michelle, Business Credit, Collections for Creditors, Collections for Landlords, Customer Service, Dealing with debt collectors, Education, FAQ's, Helping Debtors, Honesty & Integrity, linkedin, Paying Collectors, The Life of a Bill Collector, Training | Tagged , , , , | Leave a comment

Is using a collection agency a liability?

Some business owners tell me that they don’t outsource their collections to a third party bill collector because of the liability of using a collection agency.  Which lead me to this blog title, is using a collection agency a liability? … Continue reading

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Posted in Business Credit, Choosing a Collection Agency, collection agencies, Collection Tools, Collections for Creditors, Collections for Landlords, Dealing with debt collectors, FAQ's | Tagged , , , , , , , | Leave a comment

Starting a collection agency, strategic planning

Having plans for your collection agency is crucial, business plans, marketing plans, financial plans and strategic planning will help you will all of this. Your strategic plan could be part of your marketing or business plan.  Having a strategic plan … Continue reading

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Posted in Ask Michelle, collection agencies, FAQ's, Marketing, Starting a Collection Agency | Tagged , , , , , , , | Leave a comment

Starting a collection agency – education

Read as much as possible about debt collection, what is going on in the industry, new trends and anything to do with credit and debt collection.  Attend industry trade events, network locally and online, ask questions and stay up to … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Books, Collection Tools, Education, FAQ's, Industry Trade Publications, Professional Associations, Starting a Collection Agency, The Life of a Bill Collector, Training, Working at a Collection Agency | Tagged , , , , , , , , | Leave a comment

Starting a collection agency – bonding, licensing & insurance

Research bonding, licensing and insurance for your collection agency.  If you have a copy of Starting a Collection Agency you can flip to page 142 and look up each states requirements.  I have listed the states and included the contact … Continue reading

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Posted in Ask Michelle, Compliance, FAQ's, Laws, Legislation, Licensing, Starting a Collection Agency | Tagged , , , , , , , | Leave a comment