Monthly Archives: August 2014

The Perfect Collection Call

I recently had someone ask me how to make the perfect debt collection call.   That was a new one for me, and made me wonder if there is a perfect collection call. I didn’t have a perfect answer for … Continue reading

Posted in Ask Michelle, Being a Great Collector, Collection Calls, Customer Service, Excuses, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Scripts, Telephone Collection Tactics, Training | Tagged , , , , , , , , | Leave a comment