Monthly Archives: September 2014

Collecting money in a bad economy

BusinessWeek knows it is harder now, particularly for small companies with limited resources to collect from their past due customers during this troubled economy. They interviewed me for a story on this topic a while ago and that article was so popular they … Continue reading

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Posted in Being a Great Collector, Collection Calls, Collection Letters, Collection Tools, Collections for Creditors, Collections for Landlords, Credit Crisis, Credit Crunch, Credit Policy Questions, Customer Service, Debt Collection in the News, FAQ's | Tagged , , , , , , , | Leave a comment

Immediately improve your collections

You can immediately improve your collections if you follow these 4 steps right away with the accounts that have the largest past due balances. You called John Smith this morning for the 18th time and left another message.  You found out … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Collection Calls, Collection Letters, Collection Tools, FAQ's, The Life of a Bill Collector | Tagged , , , , , , , , | Leave a comment