Monthly Archives: November 2014

How to write your Credit Policies

Now that you know why you need a credit policy you need to come up with one that will work for you and your business.  Some things to think about when sitting down to write out your credit policy steps … Continue reading

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How Forecasting can help your bottom line

One thing you can do is make sure that forecasting is something you do for your business or ask your accountant to help you with this.  Look for growth in real wages, which drives consumer spending, and which accounts for … Continue reading

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Posted in Bankruptcy, Being a Great Collector, Business Credit, Credit Crisis, Credit Policy Questions, Economic Crisis, Education, Excuses, FAQ's, Foreclosure, Getting Paid - Michelle Dunn - Business Finance Columni, Heard on the Street..., Recession, The Life of a Bill Collector, Training | Tagged , , , , , , , | Leave a comment

Do you have a credit management plan?

As a credit manager or the owner of a business you should be able to answer the following questions or at least know how to find these answers if you want an effective credit management plan. 1.  How do debt … Continue reading

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Posted in Being a Great Collector, Books, Business Credit, Choosing a Collection Agency, Collections for Creditors, Credit Policy Questions, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Know your Debtors, Training | Tagged , , , , , , | Leave a comment

Top 3 things your Clients can do to Help their Credit

If you try to help your clients to have better credit polcies, you may want to share this blog post with them. Many of your clients and the debtors you are calling may be having credit problems because of the … Continue reading

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Posted in Business Credit, Collections for Creditors, Credit Crisis, Credit Crunch, Education, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Improve Your Credit, Uncategorized | Tagged , , , , , , , | Leave a comment

“Bad Paper” by Jake Halpern

Thank you to Jake Halpern for sending me a copy of his newest book, “Bad Paper” to read and review.  Having worked in the credit and debt collection industry for over 27 years, I looked forward to reading a book … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Books, Business Credit, collection agencies, Collection Calls, Collection Letters, Compliance, Credit Crisis, Dealing with debt collectors, Debt Collection in the News, Economic Crisis, Education, Fair Debt Collection Practices Act, FAQ's, Honesty & Integrity, Laws, Legislation, Telephone Collection Tactics, The Life of a Bill Collector, Working at a Collection Agency | Tagged , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Characteristics of Great Debt Collection Negotiators

New and Experienced bill collectors must hone their negotiating skills. Everyone who is trying to collect money, even if the amount was agreed upon at the time of the sale, seems to be required to negotiate. Most bill collectors, especially … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Collection Calls, Education, FAQ's | Tagged , , , , , , | 2 Comments