Monthly Archives: July 2015

What to do if a payment is late

What should I do if a payment from a customer is late? Immediately stop shipping or providing services until you have a conversation with the customer.  Contgact the customer right away, do not wait. The sooner you contact the customer … Continue reading

Share
Posted in Ask Michelle, Being a Great Collector, Collection Calls, Collection Letters, Collections for Creditors, Collections for Landlords, Credit Policy Questions | Tagged , , , | Leave a comment

How do I get clients for my collection agency?

Dear Michelle, I was directed to you as a result of looking for ways and steps to start my own collection agency.  I currently live in a city where there is ample opportunity to start someting like this.  I have … Continue reading

Share
Posted in Ask Michelle, FAQ's, Marketing, Purchasing Debt, Starting a Collection Agency | Tagged , , , , | 5 Comments

Improve your A/R with 6 Easy Steps

Some things you can to do improve your cash flow and lower your A/R: Offer discounts Get 50% down Check new customers credit Sell old outdated inventory Issue invoices immediately Follow up right away with slow paying customers

Share
Posted in Bad Checks, Being a Great Collector, Books, Business Credit, Collection Calls, Collection Letters, Collection Tools, Collections for Creditors, Credit Crisis, Customer Service, Economic Crisis, Recession | Tagged , , , | Leave a comment

5 Questions to ask your Customers…Before its too late!

Please fill out and sign the enclosed credit application, we are updating our files and credit limits. Are you (and/or your spouse) working or have an income? Do you own your own home? Can I have a bank reference? Do … Continue reading

Share
Posted in Business Credit, Checking credit, Credit Crisis, Economic Crisis, Recession | Tagged , , , , , | Leave a comment

Top 7 Debt Collection Tips

Delinquent accounts have always been a part of every business, and now it is an even bigger part of every business and the older the debt becomes, the harder it is to collect. Begin collection efforts immediately once an account … Continue reading

Share
Posted in Ask Michelle, Being a Great Collector, Business Credit, Collection Calls, Collection Letters, Collection Tools, Collections for Creditors, Credit Policy Questions, Scripts, Skip Tracing, Social Networks, Training | Tagged , , , , , | Leave a comment