Tag Archives: bad debt

How to collect money from difficult people, while keeping your cool

Collecting money is a job most people shy away from, no one likes a confrontation.  For some being asked to pay a bill is insulting and they take offense, resulting in them becoming defensive when you bring up the subject.  … Continue reading

Share
Posted in Being a Great Collector, Collection Calls, Collection Tools, Complaints, Customer Service, Economic Crisis, Excuses, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Heard on the Street..., Helping Debtors, Know your Debtors, Recession | Tagged , , , , , , | Leave a comment

What to do when a Tenant is Behind on Rent

Today’s guest post if by Bill Gray, an expert on collecting from past due tenants. When a tenant is behind in rent, when should you call it quits? Today I reviewed over eighty tenant debt accounts and noted that the … Continue reading

Share
Posted in Bad Checks, Being a Great Collector, Collection Tools, Collections for Landlords, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Guest Blogger! | Tagged , , , , , | Leave a comment

Paying off a past due balance while ordering more products

Michelle, Since 1995 my husband & I own a small company. Around 2007 we aquired a lot of debt through our vendor who we still currently use. They put us on COD in ’08 while paying what we can (average … Continue reading

Share
Posted in Ask Michelle, Business Credit, Economic Crisis, FAQ's | Tagged , , , , , | Leave a comment

Top 3 Signs a potential customer is a Credit Risk

How can you tell if a customer might be a credit risk?  There are signs you can look for. If they shy away from filling out any paperwork, be cautious.  If someone has good credit and nothing to hide they … Continue reading

Share
Posted in Being a Great Collector, Business Credit, Checking credit, Credit Crisis, Credit Crunch, Credit Policy Questions, Credit reports, Customer Service, Economic Crisis, Excuses, FAQ's | Tagged , , , , , , | Leave a comment

Setting Credit Limits

You have your signed credit applications, you are having your customers fill them out and checking references. Now your stuck. How do you decide how much credit to extend or if you should extend credit to this person? There are … Continue reading

Share
Posted in Business Credit, Checking credit, Collection Tools, Credit Policy Questions, Credit reports, Excuses, FAQ's, Foreclosure, Marketing | Tagged , , , , | Leave a comment

Getting a Handle on Credit Management

Who is “In charge” of your business credit? So many people can’t answer this question! Not a good thing! If you can’t answer this question you need to look around and decide who is going to be in charge of … Continue reading

Share
Posted in Being a Great Collector, Business Credit, Checking credit, Collections for Creditors, Credit Policy Questions, Credit reports, Customer Service, Education, Excuses, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Know your Debtors, Online Collection Techniques, Online payment options, Payment Plans | Tagged , , , , | Leave a comment

5 Questions to ask your Customers…Before its too late!

Please fill out and sign the enclosed credit application, we are updating our files and credit limits. Are you (and/or your spouse) working or have an income? Do you own your own home? Can I have a bank reference? Do … Continue reading

Share
Posted in Business Credit, Checking credit, Credit Crisis, Economic Crisis, Recession | Tagged , , , , , | Leave a comment

Top 7 Debt Collection Tips

Delinquent accounts have always been a part of every business, and now it is an even bigger part of every business and the older the debt becomes, the harder it is to collect. Begin collection efforts immediately once an account … Continue reading

Share
Posted in Ask Michelle, Being a Great Collector, Business Credit, Collection Calls, Collection Letters, Collection Tools, Collections for Creditors, Credit Policy Questions, Scripts, Skip Tracing, Social Networks, Training | Tagged , , , , , | Leave a comment

Collecting from a Closed Business

Michelle, I am currently attempting to collect a past due debt from a company that has just closed its doors. I have a collection agency working with me but they have states that since the company is out of business … Continue reading

Share
Posted in Ask Michelle, Being a Great Collector, Business Credit, Credit Crisis, FAQ's | Tagged , , , , , | Leave a comment

What to look for when extending Credit

When you extend credit, you are opening yourself up for risk.  When you do offer credit, you must make some assumptions: That your customer will pay you and has every intention of paying you even after they leave your store … Continue reading

Share
Posted in Business Credit, Checking credit, Collection Tools, Collections for Creditors, Credit Policy Questions, Credit reports, Customer Service, Economic Crisis, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni | Tagged , , , , , , | Leave a comment