Tag Archives: collecting money

Collecting from a Closed Business

Michelle, I am currently attempting to collect a past due debt from a company that has just closed its doors. I have a collection agency working with me but they have states that since the company is out of business … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Business Credit, Credit Crisis, FAQ's | Tagged , , , , , | Leave a comment

Collecting money in a bad economy

BusinessWeek knows it is harder now, particularly for small companies with limited resources to collect from their past due customers during this troubled economy. They interviewed me for a story on this topic a while ago and that article was so popular they … Continue reading

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Posted in Being a Great Collector, Collection Calls, Collection Letters, Collection Tools, Collections for Creditors, Collections for Landlords, Credit Crisis, Credit Crunch, Credit Policy Questions, Customer Service, Debt Collection in the News, FAQ's | Tagged , , , , , , , | Leave a comment

Getting paid offering payment plans and settlement options

Many business owners are now becoming much more open to the idea of offering a discount or a settlement amount to get paid, as well as setting up payment arrangements that allow the customer to pay off a past due … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Business Credit, Collections for Creditors, Education, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Helping Debtors, Know your Debtors, Payment Plans, The Life of a Bill Collector, Training | Tagged , , , , , , , , , , , , , , | Leave a comment

Starting a Collection Agency Radio Show

I have had the opportunity to be interviewed by Matt Thomas of Starting a Biz.com, which is a resource of podcasts you can listen to for free on how to start many different businesses. He interviewed me on how to … Continue reading

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Posted in About Michelle Dunn, Ask Michelle, Books, collection agencies, Debt Collection in the News, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Starting a Collection Agency, The Life of a Bill Collector, Training, Working at a Collection Agency, Working from Home | Tagged , , , , , , | 1 Comment

Do you have customers that owe you money?

FREE book Week! Starts tomorrow – March 11 through March 16th get 5 different collection books absolutely FREE!  You need these books if you answer YES to any of these questions: Do you have customers that owe you money and … Continue reading

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Posted in Being a Great Collector, Books, Choosing a Collection Agency, Collection Calls, Collection Tools, Collections for Creditors, Collections for Landlords, Credit Policy Questions, Customer Service, Education, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Industry Trade Publications, Medical Collections, Online Collection Techniques, Telephone Collection Tactics, The Life of a Bill Collector, Training | Tagged , , , , , , , | Leave a comment

Starting a Collection Agency Checklist Part 1

In 2002 when I published the first edition of Starting a Collection Agency, how to make money collecting money, I included my Starting a Collection Agency checklist.  Things have changed since the 2nd and now 3rd edition of this book … Continue reading

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Which type of communication works best for collecting money?

I recently had a collector email me asking me what the law is on emailing debtors regarding overdue accounts.  They say many of their clients have given them email addresses, but they aren’t sure if they can legally communicate this … Continue reading

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Posted in Ask Michelle, Collection Tools, Online Collection Techniques, Social Networks | Tagged , , , , | Leave a comment

What do Collection Agencies Do?

Collection agencies assist businesses and sometimes consumers in collecting money owed to them by their customers, tenants, or clients.  All while encouraging a continuing relationship, though this does not happen often. This usually entails mail and telephone correspondence as the … Continue reading

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Posted in Ask Michelle, FAQ's, Starting a Collection Agency, Working at a Collection Agency, Working from Home | Tagged , , , , | Leave a comment