Tag Archives: collection letters

What to do when your Customer’s Don’t Pay

“Persistence is key,” said Michelle Dunn, an expert on collections and the author of the Ultimate Credit and Collections Handbook. “I would put a deadline on when you want to get paid.” Learn more about the best practices and increase … Continue reading

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Posted in Being a Great Collector, Collection Tools, Collections for Creditors, Credit Crisis, Credit Policy Questions, Economic Crisis, FAQ's, Recession | Tagged , , , , , , | Leave a comment

Starting a Collection Agency, what you need to know – Part 4

If you’re thinking about starting a collection agency you may have some debt collection experience.  You may already know the most effective ways to encourage people to pay their bills.  The most effective way to encourage someone to pay a … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Books, collection agencies, Education, FAQ's, Starting a Collection Agency, The Life of a Bill Collector, Training | Tagged , , , , | 1 Comment

How to make your Collection Letters work!

Some tips for making your forms “work”: • Speak in simple terms, rather than big words and legal “jargon” if you can avoid it • Don’t ramble on or repeat yourself. • Make sure after reading the notice or form, … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Collection Letters, Collections for Creditors, Collections for Landlords, Credit Policy Questions, FAQ's | Tagged , , , , , , , | Leave a comment