Tag Archives: customers

5 Questions to ask your Customers…Before its too late!

Please fill out and sign the enclosed credit application, we are updating our files and credit limits. Are you (and/or your spouse) working or have an income? Do you own your own home? Can I have a bank reference? Do … Continue reading

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What to do when your Customer’s Don’t Pay

“Persistence is key,” said Michelle Dunn, an expert on collections and the author of the Ultimate Credit and Collections Handbook. “I would put a deadline on when you want to get paid.” Learn more about the best practices and increase … Continue reading

Posted in Being a Great Collector, Collection Tools, Collections for Creditors, Credit Crisis, Credit Policy Questions, Economic Crisis, FAQ's, Recession | Tagged , , , , , , | Leave a comment

What you don’t know about your customers can bankrupt you

How well do you know your customers? I bet you think you know them pretty well.  If you don’t know enough about them you can end up with a pile of unpaid invoices and no idea how to recover the money they owe … Continue reading

Posted in Ask Michelle, Being a Great Collector, Business Credit, Checking credit, Collection Tools, Credit Policy Questions, Customer Service, Getting Paid - Michelle Dunn - Business Finance Columni | Tagged , , , , , , , , , , | Leave a comment