Tag Archives: debt

The most successful collectors help their debtors

With the economy still a mess and many consumers still struggling there are some things bill collectors can do to help debtors pay off any debts without causing to much stress.  I recently heard of a company called A New … Continue reading

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Posted in Being a Great Collector, Credit Crisis, Customer Service, Economic Crisis, Heard on the Street..., Helping Debtors, Know your Debtors, Recession | Tagged , , , , , , | 1 Comment

Top 7 Debt Collection Tips

Delinquent accounts have always been a part of every business, and now it is an even bigger part of every business and the older the debt becomes, the harder it is to collect. Begin collection efforts immediately once an account … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Business Credit, Collection Calls, Collection Letters, Collection Tools, Collections for Creditors, Credit Policy Questions, Scripts, Skip Tracing, Social Networks, Training | Tagged , , , , , | Leave a comment

What to look for when extending Credit

When you extend credit, you are opening yourself up for risk.  When you do offer credit, you must make some assumptions: That your customer will pay you and has every intention of paying you even after they leave your store … Continue reading

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Posted in Business Credit, Checking credit, Collection Tools, Collections for Creditors, Credit Policy Questions, Credit reports, Customer Service, Economic Crisis, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni | Tagged , , , , , , | Leave a comment

The Importance of Verifying your Debtor

Verizon recently sent an account to collections and it turns out the debtor was a dog named Andy. This seems so unusual not because of what happened but maybe because Verizon is supposed to be a huge company, with values … Continue reading

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Posted in Being a Great Collector, collection agencies, Collection Calls, Complaints, Compliance, Debt Collection in the News, Fair Debt Collection Practices Act, FAQ's, Know your Debtors, Laws, Skip Tracing | Tagged , , , , , | Leave a comment

Collecting Debts can save your business U.S. News & World Report

On page 113 of the issue on stands now of U.S. News & World Report is an article called “Collecting Debts can Save Your Business”, a follow up article to a couple of weeks ago.  If anyone gets this magazine, … Continue reading

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Posted in About Michelle Dunn, Accounts Receivable Outsourcing, Being a Great Collector, Books, Business Credit, Checking credit, Collection Calls, Collection Letters, Collection Tools, Collections for Creditors, Credit Crisis, Credit Policy Questions, Customer Service, Debt Collection in the News, Recession | Tagged , , , , , | Leave a comment

The Credit Policy Mission Statement

Now that you have a clear picture of what you want this credit policy to do for you, take a look at your business mission statement.  You want to write a short concise mission statement for your credit procedures.  Every … Continue reading

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How Forecasting can help your bottom line

One thing you can do is make sure that forecasting is something you do for your business or ask your accountant to help you with this.  Look for growth in real wages, which drives consumer spending, and which accounts for … Continue reading

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Posted in Bankruptcy, Being a Great Collector, Business Credit, Credit Crisis, Credit Policy Questions, Economic Crisis, Education, Excuses, FAQ's, Foreclosure, Getting Paid - Michelle Dunn - Business Finance Columni, Heard on the Street..., Recession, The Life of a Bill Collector, Training | Tagged , , , , , , , | Leave a comment

Do you have a credit management plan?

As a credit manager or the owner of a business you should be able to answer the following questions or at least know how to find these answers if you want an effective credit management plan. 1.  How do debt … Continue reading

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Posted in Being a Great Collector, Books, Business Credit, Choosing a Collection Agency, Collections for Creditors, Credit Policy Questions, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Know your Debtors, Training | Tagged , , , , , , | Leave a comment

Top 3 things your Clients can do to Help their Credit

If you try to help your clients to have better credit polcies, you may want to share this blog post with them. Many of your clients and the debtors you are calling may be having credit problems because of the … Continue reading

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Posted in Business Credit, Collections for Creditors, Credit Crisis, Credit Crunch, Education, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Improve Your Credit, Uncategorized | Tagged , , , , , , , | Leave a comment

What you don’t know about your customers can bankrupt you

How well do you know your customers? I bet you think you know them pretty well.  If you don’t know enough about them you can end up with a pile of unpaid invoices and no idea how to recover the money they owe … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Business Credit, Checking credit, Collection Tools, Credit Policy Questions, Customer Service, Getting Paid - Michelle Dunn - Business Finance Columni | Tagged , , , , , , , , , , | Leave a comment