Tag Archives: debt collectors

Characteristics of Great Debt Collection Negotiators

New and Experienced bill collectors must hone their negotiating skills. Everyone who is trying to collect money, even if the amount was agreed upon at the time of the sale, seems to be required to negotiate. Most bill collectors, especially … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Collection Calls, Education, FAQ's | Tagged , , , , , , | 2 Comments

Consumer Financial Protection Bureau field guidelines for debt collectors

The Consumer Financial Protection Bureau published a rule that allows them to supervise any larger consumer debt collectors at a federal level.  I thought their field guide that the CFPB examiners will use to determine this might be helpful to … Continue reading

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Posted in Complaints, Compliance, Credit Crisis, Credit Crunch, Debt Collection in the News, Education, Fair Debt Collection Practices Act, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Honesty & Integrity, Laws, Legislation, The Life of a Bill Collector, Training | Tagged , , , , , , , | Leave a comment

HBO is developing “Paper” a debt collection drama

We all knew it would happen.  They have shows on the air about picking, hoarding, repo-guys, and debt collectors fit in so well here.   HBO is developing a new series called “Paper” with Brad Pitt‘s production company Plan B. … Continue reading

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Posted in collection agencies, Debt Collection in the News, Heard on the Street..., Reposession, The Life of a Bill Collector, Working at a Collection Agency | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

Free book Offer Results

Thank you to everyone for all your support, sharing and spreading the word about the last 2 days of my free book. I had 298 people download the book free, and 5 people “liked” the book on amazon and 2 … Continue reading

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America’s abusive Debt Collectors: are they all Grim Reapers?

Debt’s Grim Reapers, America’s abusive Debt Collectors is the title of Gary Rivlin’s story in Jan 9 & 16, 2012 of Newsweek and it says it all.  This is how consumers view debt collectors.  All debt collectors.  Many people aren’t … Continue reading

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Posted in Dealing with debt collectors, Debt Collection in the News, Economic Crisis, Education, Fair Debt Collection Practices Act, FAQ's, Heard on the Street..., Honesty & Integrity, The Life of a Bill Collector | Tagged , , , , , , , , | 1 Comment

Confessions of former debt collectors – CNN Money

I am excited to share that I was interviewed by CNN Money this week and they have written a story on their website called “Confessions of former debt collectors -These people share their experiences in the collections industry — and … Continue reading

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Posted in About Michelle Dunn, Being a Great Collector, Dealing with debt collectors, Debt Collection in the News, Heard on the Street..., Recession, The Life of a Bill Collector, Working at a Collection Agency | Tagged , , , , | Leave a comment

Debt collectors want you to know they're here to help. (No, really)

Great article in the Washington Post By Christian Davenport Always tough, the collections business has become even more difficult as the economy staggers and the unemployment rate rises. Business may be booming as the nation’s collective pile of unpaid bills … Continue reading

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Posted in Credit Crisis, Debt Collection in the News, Economic Crisis, Heard on the Street..., Helping Debtors, Recession | Tagged , , | Leave a comment

WebRecon to Scrub Every Collection Database Industry-Wide for Free

They’re giving it all away, for free!  Can you afford not to take advantage of this during this tough economy? In an effort to combat the exploding number of FDCPA lawsuits plaguing American collection agencies, law firms and debt buyers, … Continue reading

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Posted in Complaints, Credit Crisis, Debt Collection in the News, Economic Crisis, Fair Debt Collection Practices Act, FAQ's, Heard on the Street..., Legislation, Recession | Tagged , , , , , | Leave a comment