Tag Archives: getting paid

The most successful collectors help their debtors

With the economy still a mess and many consumers still struggling there are some things bill collectors can do to help debtors pay off any debts without causing to much stress.  I recently heard of a company called A New … Continue reading

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Posted in Being a Great Collector, Credit Crisis, Customer Service, Economic Crisis, Heard on the Street..., Helping Debtors, Know your Debtors, Recession | Tagged , , , , , , | 1 Comment

Getting Paid from a company that moved!

Dear Michelle, We have a customer who we shipped (last year in September) a demo evaluation of a video security system.  After a long period (which was supposed to be just 60 days) he has not returned the demo unit. … Continue reading

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Posted in Ask Michelle, Bad Checks, Bankruptcy, Being a Great Collector, Business Credit, Credit Crisis, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni | Tagged , , , , , , | Leave a comment

Paying off a past due balance while ordering more products

Michelle, Since 1995 my husband & I own a small company. Around 2007 we aquired a lot of debt through our vendor who we still currently use. They put us on COD in ’08 while paying what we can (average … Continue reading

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Posted in Ask Michelle, Business Credit, Economic Crisis, FAQ's | Tagged , , , , , | Leave a comment

Getting paid offering payment plans and settlement options

Many business owners are now becoming much more open to the idea of offering a discount or a settlement amount to get paid, as well as setting up payment arrangements that allow the customer to pay off a past due … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Business Credit, Collections for Creditors, Education, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Helping Debtors, Know your Debtors, Payment Plans, The Life of a Bill Collector, Training | Tagged , , , , , , , , , , , , , , | Leave a comment

What is a Law List and why do I need one?

Law Lists are a great resource for collection agencies, and one that I don’t find many agencies take advantage of.  When I first started my agency I had never used a Law List before, and wasn’t sure what purpose it … Continue reading

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Posted in Collection Tools, Court Judgments, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Networking, Professional Associations, Starting a Collection Agency | Tagged , , , , , , , , | Leave a comment

Starting a Collection Agency Radio Show

I have had the opportunity to be interviewed by Matt Thomas of Starting a Biz.com, which is a resource of podcasts you can listen to for free on how to start many different businesses. He interviewed me on how to … Continue reading

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Posted in About Michelle Dunn, Ask Michelle, Books, collection agencies, Debt Collection in the News, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Starting a Collection Agency, The Life of a Bill Collector, Training, Working at a Collection Agency, Working from Home | Tagged , , , , , , | 1 Comment

Book Bundles are here!

Thank you to everyone who expressed interest in my book bundles, they are now available  in paperback or e-book.  I have the Starting a Collection Agency Kit, which is a companion kit to my book Starting a Collection Agency.  I … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Books, Choosing a Collection Agency, collection agencies, Collection Calls, Collection Letters, Collection Tools, Collections for Creditors, Collections for Landlords, Credit Policy Questions, Debt Collection in the News, Education, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Industry Trade Publications, Scripts, Starting a Collection Agency, Telephone Collection Tactics, The Life of a Bill Collector, Training | Tagged , , , , , , | Leave a comment

6 steps to your Credit Policy

Your credit policy is your “getting paid” policy.  If you want to get paid, you need to have a credit policy.  The six main elements of your credit policy are steps you will take with every new customer or order … Continue reading

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Posted in Ask Michelle, Books, Business Credit, Checking credit, Credit Policy Questions, Customer Service, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Know your Debtors, The Life of a Bill Collector | Tagged , , , | Leave a comment

Top 5 Tips to Set up Effective Payment Plans

In our new economy it is a mistake to demand payment in full and not offer the option of paying on account.  When people are out of work, losing their homes and losing unemployment benefits, they cannot realistically pay you … Continue reading

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Posted in Ask Michelle, Being a Great Collector, Business Credit, Collection Calls, Collection Letters, Collections for Creditors, Credit Crisis, Credit Crunch, Credit Policy Questions, Economic Crisis, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Payment Plans, Telephone Collection Tactics | Tagged , , , , , | Leave a comment

Be careful choosing a Collection Agency in 2013

Businesses everywhere are still worried about their business cash flow, their customers and getting paid as the economy continues to suffer. Many need some guidance on how to deal with credit terms, credit risk and basic collection skills.   Award winning … Continue reading

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Posted in Ask Michelle, Books, Business Credit, Choosing a Collection Agency, collection agencies, Collections for Creditors, Collections for Landlords, Dealing with debt collectors, Education, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni | Tagged , , , , , , , , | Leave a comment