Tag Archives: invoice

Unusual Excuses for not paying a bill – think you’ve heard them all?

This is an oldie but a goodie. Professionals in the collection business get used to hearing excuses as to why someone can’t pay an outstanding bill or at least can’t pay according to terms. But, even seasoned and experienced collectors … Continue reading

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Posted in Being a Great Collector, Collection Calls, Collection Tools, Collections for Creditors, Collections for Landlords, Complaints, Credit Policy Questions, Customer Service, Excuses, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni, Scripts, The Life of a Bill Collector | Tagged , , , , , | Leave a comment

Sales or Credit – who collects on a past due invoice?

We have a small mfg. company so everyone wears many hats. When there is an issue with a customer’s bill, the office staff kicks the order back to the salesperson, saying they should clear it up with “their” customer, and … Continue reading

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Posted in Ask Michelle, Credit Policy Questions, Customer Service, Education, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni | Tagged , , , , , | 1 Comment

When will the Credit Crisis end & are you prepared?

During these tough times credit managers everywhere are having a harder time than ever screening potential customers, setting credit limits and effectively getting paid.  Most businesses ignore or neglect the credit and collections function until it is to late or … Continue reading

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Posted in Being a Great Collector, Credit Crisis, Debt Collection in the News, Economic Crisis, Getting Paid - Michelle Dunn - Business Finance Columni, Online Collection Techniques, Online payment options, Recession | Tagged , , | Leave a comment

The bills go out, the money comes in

Times are tough so it is even tougher to get paid and get paid on time.  How you bill your customers and send out your invoices and statements can greatly impact your bottom line. Ted Needleman wrote a great article … Continue reading

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Posted in Business Credit, Credit Policy Questions, Getting Paid - Michelle Dunn - Business Finance Columni, Industry Trade Publications | Tagged , , , , , | Leave a comment

Effective Invoicing – Get Paid Faster!

The best practices for invoicing is to do it right away, immediately after the sale.   Don’t invoice your customers once a month or every 30 days.  To keep your cash flowing send invoices at the time of the sale. List … Continue reading

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Posted in Ask Michelle, Business Credit, Collections for Creditors, Credit Policy Questions, FAQ's, Getting Paid - Michelle Dunn - Business Finance Columni | Tagged , , , | Leave a comment