Tag Archives: Marketing

How do I get clients for my collection agency?

Dear Michelle, I was directed to you as a result of looking for ways and steps to start my own collection agency.  I currently live in a city where there is ample opportunity to start someting like this.  I have … Continue reading

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Posted in Ask Michelle, FAQ's, Marketing, Purchasing Debt, Starting a Collection Agency | Tagged , , , , | 5 Comments

Starting a collection agency – the marketing plan

As with every business your collection agency needs a marketing plan in order for you to gain clients and grow your business.  If you cannot write your own marketing plan, hire someone to do it for you.  I have written … Continue reading

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Posted in Ask Michelle, Books, FAQ's, Know your Debtors, Marketing, Medical Collections, Networking, Professional Associations, Starting a Collection Agency, Website Promotion, Working from Home | Tagged , , , , , , | Leave a comment

Starting a collection agency – business cards, logo, website & more

Now that you have a name for your collection agency and a mailing address and bank accounts, you are ready to have your business cards, letterhead and any other marketing materials you want printed up. Include your collection agency name, … Continue reading

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Posted in Ask Michelle, Education, FAQ's, Marketing, Starting a Collection Agency, Working from Home | Tagged , , , , , , , , | Leave a comment

Do you educate your Sales People?

I was recently asked if it is worth it to continue educating your sales people once you hire them.  In my experience, If you hire someone with limited or no sales experience you will want to send them to training … Continue reading

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Posted in About Michelle Dunn, Ask Michelle, Compliance, Customer Service, Education, FAQ's, Laws, Legislation, Marketing, The Life of a Bill Collector, Training | Tagged , , , , , | Leave a comment

Women in debt collection come together

In my opinion, debt collection has always been a man’s industry, more so when I started out back in the 80’s.  Now in 2013 debt collection has many more women owned agencies and women who work in this industry.  This … Continue reading

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Marketing for Collection Agencies

I am still working on my book of Marketing and Publicity for Collection Agencies but want to share with you the top 3 things that I did when I started my agency, that helped me get local clients. 1.  I … Continue reading

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Marketing in the financial Industry – how its working for me

офис столовеI have had the honor of being asked by Atlantic Publishing Company to write the foreword of a book that I contributed to for them called “How to Own and Operate a Financially Successful Collection Agency”. I just finished … Continue reading

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State Licensing to collect debts

Hi Michelle, We wanted to know if there is an easy way to go from state to state to get our license to collect in each state. I started researching this yesterday and I hit a lot of road blocks. … Continue reading

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Downfalls of Starting a Collection Agency

Michelle, What would you say are the biggest downfalls for small collection agencies?  What do most agencies lack for them to prosper?  – Thank you, Teresa Teresa, I would say the biggest downfall for any collection agency is not being … Continue reading

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Posted in Ask Michelle, Customer Service, Education, Marketing, Starting a Collection Agency, Training, Working at a Collection Agency | Tagged , , , , | Leave a comment

Re-launching a collection agency

Hi Michelle, I am a banker by profession.  I have been working in the collections field for over 8 years.  Currently, I am a collections supervisor at a leading financial institution.  I started my own collections company some time ago … Continue reading

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Posted in Ask Michelle, Marketing, Networking, Social Networks, Starting a Collection Agency | Tagged , , , | Leave a comment