Tag Archives: Social Networks

Top 5 Don’ts for Online Debt Collections

Emailing debtors about a debt Instant messaging a debtor about a debt Initiating more payments on a bank account when additional transactions have not been authorized. Sending debt collection emails, faxes or text messages Don’t send a “friend request” to … Continue reading

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Posted in Being a Great Collector, Compliance, Online Collection Techniques, Social Networks | Tagged , , , , , , , , | Leave a comment

Top 9 things you should NEVER do when using social networking sites to help you collect from a past due customer

Never converse with a debtor using social media sites, utilizing the email feature or comment feature. Do not email a debtor about a debt if you think a third party can ever see that email. Do not instant message a … Continue reading

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Posted in Collection Tools, Compliance, Online Collection Techniques, Social Networks, The Life of a Bill Collector | Tagged , , , , , , , , , | Leave a comment

Getting Paid Using Social Media – Now Available!

Award winning author and columnist, Michelle Dunn has just released a timely book based on a class she teaches called Getting Paid Using Social Media, using social media in collections. Social Media has taken over the internet – 95% of … Continue reading

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Posted in Being a Great Collector, Books, Collection Tools, Debt Collection in the News, FAQ's, linkedin, Online Collection Techniques, Online payment options, Social Networks, Training | Tagged , , , , | Leave a comment

How many people use Social Networks?

Over 500 million people have a Facebook Account. 50% log on at least once a day. More than 20 million people join Facebook each day. More than 5 Billion pieces of information are shared and uploaded weekly. The amount of … Continue reading

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Posted in FAQ's, Heard on the Street..., linkedin, Online Collection Techniques, Random posts, Social Networks | Tagged , , | Leave a comment