Posts Tagged ‘economy’

Take control of your Cash Flow!

Tuesday, June 15th, 2010

The success of your business depends on how you handle customers, employees, products and, most importantly, your cash flow. While the economy makes its slow road to recovery–and continues to nose dive in certain communities–business owners suddenly find themselves making more collection calls in an effort to get paid.

Foreclosures are at a record high with no quick fix in sight. Home prices in 10 major metropolitan areas in October were down 6.7 percent since last year at the same time. People are losing their jobs in many industries making it more difficult to collect money. Credit is drying up at a pace not seen in decades. You may have noticed it yourself: Getting credit is becoming harder and harder.

To determine how and to whom you should extend credit you need to gather information from your customers. The most painless way to do this is to use credit applications. Credit applications give you a wealth of information you can use later if you are having trouble getting paid. You need to establish billing procedures before you start telling people what your credit policy is. This will enable you to offer your customers credit based on how you want cash to flow through your business.

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Debt collectors want you to know they’re here to help. (No, really)

Monday, February 15th, 2010

Great article in the Washington Post By Christian Davenport

Always tough, the collections business has become even more difficult as the economy staggers and the unemployment rate rises. Business may be booming as the nation’s collective pile of unpaid bills grows, but more of the people who say they can’t pay really can’t. These days, if they recoup anything, collectors have to accept smaller payments over longer periods of time.


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Getting paid in the new year

Thursday, January 7th, 2010

How do you plan to make more sales and get paid from customers who are continuing to struggle in 2010?

“People tend to resist that which is forced upon them.  People tend to support that which they help to create” – Vince Pfaff

I am sure you can relate to this quote by Vince Pfaff and so can your customers.  Which is why offering a couple or a few different payment options or plans can help you to get paid.  When you call a past due customer and demand payment you won’t get very far, especially in this economy.  If you call a past due customer and offer a couple of different payment plans or payment options, you are more likely to get paid.  Including your customer in the decision will help you to help them feel as though they have a choice in how and when they pay you.

Offering different payment plans and different ways to pay such as credit or debit card, paypal or other online payment options, checks, cash, money orders, cashiers checks or western union are just some of the options you can offer.

When you call your customer and they tell you they are having a hard time making a payment, try offering them 2-3 plans and payment options and let them choose whichever works best for them, this will help you to get paid before the gruff collector who calls demanding payment in full right now!

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Failing Economy is Debtors Excuse for not Paying

Wednesday, December 2nd, 2009

I have been getting many questions from business owners, credit managers and third party collectors on how they can deal with trying to collect from debtors that are giving the economy as their reason for not paying or paying slowly.

You are asking me which of my books can help you with this specific situation so here is my list:

My book the Ultimate Credit & Collections Handbook, the check IS in the mail

This book also includes a CD in the back of collection letters and forms. It is for first party collectors rather than collection agencies.

I would also suggest my newest e-book that I wrote because so many people were asking me the same questions you are asking me.  Establishing Payment Arrangements: Beyond Net 30.

You might also be interested in another e-book, Effective Collections:  A proactive approach to Credit Management. Which is based on a class I teach business owners and credit managers.

Also, I don’t know if you are utilizing the internet or social networking websites to aid in your locating of debtors but I also offer and e-book called, Do’s & Don’ts of Online Collection Techniques.

Online Collection Techniques  Dos & Don’ts-

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