About American Credit & Collections Association

American Credit and Collections Association was founded in 1998 to provide resources and help to professionals in the credit & debt collection industry, including credit managers, people starting a collection agency, and business owners.  Credit and Collections has thousands of members that join to improve the exchange of credit and debt collection information, to learn more about the industry, to develop better credit practices and methods.

Paid Professional Members of Credit and Collections must adhere to the highest standards of integrity, trust, fairness, personal and professional behavior.

Credit and Collections members must:

• Attend the annual Credit Conference.

• Display the Credit and Collections Member button on the home page of their company website.

• Agree to adhere to the following Code of Ethics:

What people are saying about American Credit & Collections Association...

“Innovative, influential, and inspiring, an entrepreneur, author, consultant and mother, Michelle is embedded in our credit & debt industry as an icon for liberated, ambitious, smart business people.”

“I find your group very informative and it is very helpful in my business dealings on a daily basis. Thank you for allowing me to be a part of it.”   Carlos Lungren, President, The Ariox Group

“Once again, congratulations, Michelle! You’re among the very, very best at finding your niche and scratching it!”   Paul Edwards - Author - With Sarah, co-author of 17 books

“Great work. You constantly amaze me.”  Jere Calmes, Publisher, Entrepreneur Press

“I wanted to personally thank you for providing me with a great opportunity. Recently, you posted a request on your Credit & Collections networking group for anyone looking for collections consulting work to contact you. I sent a quick email with just my name and contact number, not thinking anything would come of it. I was recently contacted and have been presented with a wonderful opportunity. Again, thank you for providing me with the opportunity.”  Fatima Wilson

“In addition to Michelle's book, I also found that networking with other credit professionals in the credit & collections forum has been a very useful resource. If you are not already a member, then I suggest you join Credit and Collections ” Krista T. Walsh, President, KC Collect!

“I just joined this informative forum and want to introduce myself. My name is Jeanie and I operate a business known as Civil Judgment Recovery. I found this website from a post on another forum. I think Michelle is a genius in her industry and I look forward to participating in a most wonderful forum and learning from the other "seasoned" members. I have been in the judgment recovery business for almost 3 years now. Florida is one of the states that is a "debtor state.” Jeanie Character, Civil Judgment Recovery

“Thank you for your willingness to share your knowledge and expertise.” Ruth Martiniuk

“I want to thank you for the wonderful work you do!! The forum has been so helpful and insightful for me!! I have also forwarded the information to friends in the biz who are also very impressed!!” Judy Angeramo, President, Collection Results Inc.

Members of Credit and Collections agree to further and promote the general welfare of its members, credit grantors and consumers, members of Credit and Collections pledge to promote and uphold the following Code of Ethics and to obligate them:

• To fully understand and strictly follow all applicable federal and state laws relating to the consumer credit, credit reporting and debt collection industries.
• To treat all information with the utmost confidentiality and adopt appropriate procedures to ensure this.
• To conduct our business in a manner reflecting honor and integrity, and report fraudulent and unethical practices to the appropriate authorities.
• To recognize our obligations to our communities as active citizens and keep fully informed on the economic and legal conditions and responsibilities affecting the industry.
• To compete in an ethical manner and make no misrepresentations about others or ourselves.
• To resolve disputes between members in a dignified and professional manner.
• To terminate business relationships with persons who deviate from the principles underlying this Code of Ethics.

Join this group!

Michelle Dunn

Czar in the credit and debt collection industry, Michelle reigns supreme over every avenue of debt collection.  Starting a collection agency, marketing a collection agency, making collection calls and getting paid.  Michelle does everything well, she does it meticulously, she’s driven and ambitious and expects us to do as she does. Her core values reflect her quest for perfection.

"Michelle is one of the industry's workhorses--churning out book after book and article after article all to help others increase their level of success within the credit and collections industry.  Michelle currently serves on the Collector Mentor Editorial Advisory Board and is also a featured columnist.  Her feedback and insight have been a great addition to the publication and we are very grateful for her contributions.   - Gary Jenson, Collector Mentor

"Michelle's extensive knowledge in the collections field has benefited everyone she touches professionally.  Her willingness to help others succeed is reflected in her books, her American Credit & Collections Association and her personal demeanor.  anyone needing assistance in collecting past due accounts would benefit from Michelle's books on the subject." - Donna Vestre, South Coast Revenue

"Michelle has done a fabulous job writing articles for our monthly eNewsletter.  We have assigned her topics to write about and she has done her due dilligence in researching the topic and provided us with a detailed article on that subject matter.  She is professional, timely and personable." - Beverly Unrath, Sr. Account Executive at The National List of Attorneys

"Michelle is a real knowledge in the credit industry, a focused person who always achieves.  she is someone who, as a journalist, I go to as a real source of information."  - Stephen Kiely, Owner & Editorial Director, GTS Media

"Michelle is a great person.  She is tireless in her efforts to help people, improve the collections community, and always willing to go the extra mile in whatever endeaver she is pursuing.  I wish I had more opportunities to work with her." - Jonathan Floyd, Director of Sales, Atwell, Curtis & Brooks Ltd.

 

© 2004-9 American Credit & Collections Association, LLC. All rights reserved. | P.O. Box 40 Plymouth, NH 03264
Contact Us Via Email  |  Terms of Use