Understanding & Following the Fair Debt Collection Practices Act

with Michelle Dunn

Understanding & Following the Fair Debt Collection Practices Act

Five-Day Course:  $125.

Credit & Collections Professional Members, ONLY $85. Enter your code at checkout for special discounted price.
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As the economy falters and the credit crisis continues help keep your business out of a lawsuit by better understanding and learning more about the Fair Debt Collection Practices Act, who is affected, what debts are covered, who enforces the Act and how you can collect more money while following the law.

Failing to properly train collectors is a top reason companies get sued.  Don’t let this happen to you, learn as much as you can about what constitutes a violation of the FDCPA and how you can avoid making those mistakes.

Course Outline

5 day e-course - Get an email each day for 5 days. Each lesson will walk you through every aspect of the Fair Debt Collection Practices Act.

What people are saying about this course...

“Staying current on all compliance is difficult and this course provided very good information.”

“After taking this course I felt a sense of reward and more in command of that area of the law that I would normally not pay attention to.”

When you sign up for this course you will learn:

  1. What is the FDCPA & what debts are covered?

    1. Who has to follow the FDCPA?

    2. Who enforces the FDCPA?

  2. II. Understanding the FDCPA

    1. Mini-Miranda

    2. What hours can you contact consumers?

    3. What constitutes “harassment”?

    4. Dealing with Cease & Desist

    5. Dealing with calling a debtor at work

    6. Can you call a debtors spouse? Can you call them at work?

    7. Understanding “legal action” & “further action”

    8. Understanding what the FDCPA considers “unfair”

    9. Reporting the debt to the credit bureaus

    10. Skip tracing under the Act

  3. What constitutes a violation of the FDCPA?

    1. How to follow the FDCPA without getting into trouble

    2. Dealing with debtors who throw the FDCPA at you

Get this book
from Michelle Dunn's
Online Store for
even more
FDCPA info!


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